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Gulf Marine Customer Service Commitments |
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24 hours a day service 365 days a year |
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Commitment to on-time-deliveries |
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Experienced and Dedicated Customer Service Officers in your time zone |
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Experienced Shipping and Marine Lubricant Customer Service Teams available worldwide |
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Local Specialist available 24/7 for all vessel delivery, port and pier constraints |
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Optimization of bulk deliveries for cost savings |
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Provision for alternate lifting options |
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Arranging ship visits |
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Professional handling of emergencies |
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Commitment to providing diligent notification of extra charges – no surprises on invoices |
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Problem solving behavior |
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On-going communication and tailored visits with your onshore Team to develop a mutual understanding and a spirit of partnership |